Shipping & Delivery

ITALY

Standard shipping (2 – 7 days): € 7

 

INTERNATIONAL

Europe + UK: 15-18 €

Outside EU: 32-38 €

USA: 22 €

Macau: 50-80 €

Saudi Arabia 45 €

*The shipping cost for returns and exchanges will be the responsibility of the customer.

*Shipping charges are non-refundable unless the return is due to a defective product or an error on our part.

We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@hellolupo.com. If your return is accepted, we’ll send you an instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

Please note that any returns received without prior authorization or not meeting the specified conditions may not be accepted.